Most CRM implementations end with configuring fields in the system. We go one step further by designing a process architecture that connects sales, customer service and finance into one seamless ecosystem.

We do more than implement tools - we provide proprietary technology and BI analytics so that your CRM becomes a true command center for your business, rather than simply a contact database.

In line with Gerber’s philosophy, we design the system so that every business function - such as sales or customer service - has clearly defined steps and automations.

This ensures that the foundations of your company remain stable regardless of employee turnover. People may come and go, but the system and process knowledge remain within the organization, enabling safe and sustainable scaling.

A standard implementation takes 2 to 8 weeks, depending on the level of complexity.

We need the greatest involvement from your team at the beginning - during the audit and process mapping stage - and at the end, during training at the Velmanta Academy.

Throughout the project, we work using a “Daily Updates” model in ClickUp, giving you full visibility into progress without the need for daily meetings.

Although every CRM implementation we deliver provides a solid data foundation, Business Intelligence (BI) is an optional module designed for companies seeking the highest level of management analytics.

As part of this extension, we design advanced dashboards that transform raw CRM data in real time into strategic insights into margins, ROI and actual process performance.

By choosing this module, you gain full transparency and a “single source of truth” about the overall health of your business.

You can expect to see the first benefits - such as time savings and the elimination of manual errors - within the first month after the system goes live.

ROI can be measured using specific indicators such as shorter sales cycles, lower operating costs and higher lead conversion rates.

For clients using our optional BI analytics, this process is fully automated. The system calculates the profitability of implemented improvements automatically, clearly showing how technology contributes to your bottom line.

The cost is always tailored to the scale of your company and the complexity of its processes. The main factors include the number of business functions to be mapped, the number of required integrations, and the scope of BI analytics.

We provide an initial price range after the free consultation.

Absolutely. As a technology partner, we select licenses so that you only pay for the features you actually need.

In many cases, optimizing existing subscriptions can help finance part of the implementation work.

We use only certified technologies from providers such as Microsoft, Amazon and Google, all of which meet the highest security standards.

All of our integrations and data flows are designed according to cybersecurity best practices and GDPR requirements.

Yes. Our goal is to make sure you are never left alone with a live system.

After the warranty period, we offer a dedicated Maintenance service, which is essential for maintaining business continuity. As part of this service, we not only resolve any issues on an ongoing basis, but above all continuously optimize the system to reflect changing market conditions.

Ongoing support from Velmanta means confidence that your “digital heart” continues to operate at the right pace, while giving you permanent access to engineering expertise without the need to build your own IT department.

Our architecture is fully scalable and modular. We design systems so that they grow together with your business.

Thanks to implementation documentation and the Velmanta Academy, your system can be easily modified and expanded with new features as your company evolves.